中國談判功夫簡單摘譯
1. 磨功, 用中國低價律師與文明高價律師磨。磨死文明人咧。磨的方法很多,拖時間,找碴,橫外生枝,反正拼的是耐性!
2. 釜底抽薪功 在最後時限對外公布的前幾天,突然來個翻臉,否定之前所有的答應。要不順從,則拉倒。對文明人來說,一切就緒妥當,拉倒的話比順從損失更慘。所以百般不情願地更改合約,順從中國。
3. 剝雙層皮 一旦和約牽了,文明人預計一切順利只等著執行動工,但在正式成效之前,突然來個要更改一些看來次要的程序細節。這時文明人都以為這些小更改只不過是為了滿足中國方面的手續罷了,也看不出這些突然的小更改會產生啥變化。再則距離上次合約簽訂時也有一段時日,許多思考細節也忘記了,因此不想太多,就全部順應。即使簽訂後的合約,還是可以再度更改。
(有時甚至在細節裡頭擅自更改,不讓對方知道。以後有問題,嘿嘿就是吵烏龍)
(有時甚至在細節裡頭擅自更改,不讓對方知道。以後有問題,嘿嘿就是吵烏龍)
應付方法:
1. 停止,根本就不進行談判。
2. 不訂死最後簽訂時限
3. 不準合約更改。要更改,一切談判重啟,或破裂!
3 Helpful Tips for Dealing With Vexing Chinese Negotiating
Tactics
As a film producer and
consultant who works extensively in China, I am often confronted with the
vexing challenge of making deals with savvy Chinese negotiators. I have found
the advice offered by Steven Dickinson, an attorney with the Seattle-based law
firm Harris Moure, to be extremely helpful in confronting the business
negotiating tactics that are often used by Chinese businesses to win major
concessions from their foreign counterparts.
With permission from Harris
Moure, I have summarized below some of the most common Chinese negotiating
tactics Dickinson has observed, along with a few rules foreign companies can
follow to counter those tactics.
In negotiating with Chinese
companies, we often see the following tactics from the Chinese side:
▪ The most common tactic is for the Chinese
company to seek to wear the foreign side down. This approach has two variants.
In the first variant, the Chinese side relentlessly introduces new issues as
quickly as old ones are resolved, resulting in an endless negotiation. The
second variant is for the Chinese side to make wildly unreasonable demands and
then increasingly resist the objections and counter-proposals of the foreign
company. Both variants are designed to wear down the foreign side in a war of
attrition until they become exhausted and finally capitulate to the Chinese
side’s demands. Successful use of this strategy relies on the
foreign negotiators’ disadvantages with regard to time
and expense. The foreigners are typically busy people with too much to do and
who rely on costly attorneys to do much of their bidding, while the negotiators
on the Chinese side are relatively low-paid functionaries who have no other job
but to instigate and manage such endless negotiations.
▪ Another effective tactic is the
artificial deadline. Under this approach, at the very beginning of the
negotiating process the Chinese side sets a fixed date for a public signing
ceremony, at which high-level officers from both sides will participate amidst
much pomp and circumstance. The date is set far enough in advance to ensure
that parties negotiating in good faith would reasonably expect to reach an
agreement. But then the Chinese side ensures that no agreement is reached, either by engaging in re-negotiations and other delay
tactics, or by refusing to concede on key points. Then, just a day or two
before the signing ceremony, the Chinese side announces that the contract must
be revised on one or more key issues in a way that entirely benefits the
Chinese side, often because of some eleventh hour “emergency” in the form of a demand from a “government
regulator” or an outside source such as a bank
or insurance company. The Chinese side explains by saying, “we don’t want to go back on our
word, but these other folks have forced us to do this.” Again,
the plan is that the combination of the pressure of the impending signing
ceremony and the general fatigue of the negotiators will result in a crucial
concession favoring the Chinese side.
▪ A third technique is for the Chinese side
to revisit the key issues after the contract has been signed. In this strategy,
after much negotiating the Chinese side signs a contract, conceding on the key
issues. With the negotiation now behind them, the foreign side’s key negotiators, advisors and lawyers move on to work on
other projects. After the agreed project has been started, and the foreign side
has committed its people, funding, and other resources, the Chinese side then
announces that certain key provisions of the contract must be changed, again, usually claiming this change is
mandated by law, government regulators or banks and insurance companies. The
only foreign personnel left at this point are the ones responsible for the
project’s success, who have a strong
incentive to allow for the change so the project can proceed. Often, these
people do not fully understand the implications of the change the Chinese side
is now demanding. They typically present the change to busy upper management as
a minor technical revision and it gets signed. Everyone remembers how the
initial negotiation was so troublesome and nobody wants to bring in “legal” to start the process over
again.
Though crude and obvious, the
three tactics work wonderfully well, so Chinese companies can be counted on to
employ them. There is one simple antidote for each tactic:
1. If
the Chinese side uses the “wear ‘em down” technique, the foreign side should simply refuse to
participate. The foreign side should firmly state its position and not bend
unless and until the Chinese side agrees or at least moves closer to the
foreign side’s position.
2. Never
agree to a fixed signing date. Make it clear that the signing ceremony will be
scheduled only after the
contract has completed final negotiations. Never allow the Chinese side to use
a deadline as a tool. This seems like obvious advice, but we see the rule
constantly violated. Chinese companies love signing ceremonies and foreigners
fall into the trap because they do not want to cause offense at the start. The
Chinese have contempt for a sucker, so refusing to go along on this obvious
technique will not cause offense: it will instead earn the respect of the
Chinese side.
3. Make
it clear that there will be no changes to the contract after signing and any
attempt by the Chinese side to change the contract will be treated as a
material breach, leading to termination and a lawsuit for damages. Chinese
companies are well known for using the signing of a contract as the start of a new negotiating
process, not the termination. If the foreign party is willing to accept this
approach, then a clear procedure must be instituted on the foreign side that
brings back in the legal and China advisory team. The neutral players on the
foreign side must make the decisions. The decisions should not be made by the
foreign side players who have already become committed to the project.
When faced with the
difficulties of language and cultural barriers, we sometimes forget ourselves
and allow for tactics and behavior that we would never tolerate in our home
territory. Bearing these simple rules in mind can help to reduce the
frustration of a prolonged, seemingly unfair negotiation.
Remember too that your Chinese
counterpart may have very different motivations than yours and a different
context for the negotiation. I have sometimes found myself seeking a
harmonious, “win-win” resolution only to learn that
the Chinese side was operating under a “winner takes all” strategy.
As Henry Kissinger wrote in his
superb book “On China,”
Chinese statesmen have a long and successful history of dealing with
foreigners, one that is informed by the writings and teachings of such
brilliant strategists as Sun Tzu, author of The Art of War:
To Sun Tzu… the successful [negotiator] waits before charging
headlong into battle. He shies away from an enemy’s strength; he spends his
time observing and cultivating changes in the strategic landscape. He studies
the enemy’s preparations and his morale,
husbands resources and defines them carefully, and plays on his opponent’s psychological weaknesses—until at last he perceives
the opportune moment to strike the enemy at his weakest point. He then deploys
his resources swiftly and suddenly, rushing along the path of least resistance,
in an assertion of superiority that careful timing and preparation have
rendered a fait accompli. The Art of War articulates a doctrine less of territorial conquest
than of psychological dominance.
It looks like Thailand learned those skills......
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